If you are not satisfied with a product that you have purchased on the THE GLOCAL TRUNK™ website, please fill the request returns form available below.

To return an item, please fill the request returns form below. Any returns made without the form may not be accepted.

We are not liable for any damages caused to the product during transit. Please note that all products on sale or using any discount code are non-refundable/exchangeable.

We offer free returns within 10 days for products that are received broken. After 10 days, returns maybe charged for broken items.

We are not liable for any damages caused to the product during transit. Please note that all products on sale or using any discount code are non-refundable/exchangeable.

We offer free returns within 10 days for products that are received broken. After 10 days, returns maybe charged for broken items.

All returns will be given store credit only. Please note – store credit is valid for one year from issue date.

OUR POLICY:

Items should be returned new, unused, and with all THE GLOCAL TRUNK™ packaging and tags still attached. Returns that are damaged, or altered may not be accepted and may be sent back to the customer.

Please email returns@theglocaltrunk.com if any of your purchases have been delivered without THE GLOCAL TRUNK™ tags. Unidentified returns (without filling the required form) sent may be returned to the sender and/or not accepted.

FAULTY GOODS:

Goods are classified as faulty if they are received damaged by the buyer. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item instead of obtaining store credit only, please be aware that we can only replace it for the same product, subject to availability.

Our team offers free returns for broken items within the 10-day exchange period.

Where possible, we will offer to repair faulty items. For all faulty items outside of our Returns Policy, please contact repairs@theglocaltrunk.com

COLOURS:

We have made every effort to display as accurately as possible the colors of our products that appear on THE GLOCAL TRUNK™ website. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

Request Returns

To request a return, please fill the form below and someone from our team will get back to you within 1-2 business days.